Booking, Cancellation, 'No Show', Refund, Check-In/Out, Returns and Data Policies

Check-In is between 16:00 and 19:00.

We're afraid we're unable to offer earlier arrivals due to other commitments. Requests for later arrivals should also be agreed with us in advance, however we do not accept check-ins after 10pm. Please note that we do not subscribe to any on-line booking site member perks.

Check-Out is after breakfast, between 10am and 10.30am.

Earlier check-out is of course OK, but please remember that we might still be busy scrambling sausages or grilling eggs... hmm.. maybe that should be the other way around?

Returns: In order to maintain our peaceful ambience for our guests, we do not accept returns after midnight weekdays or 00.30am on weekends. We are not 24 hour staffed. 

Booking Policy/Conditions:

  • You must be over 18 years to make a booking.

  • Llansabbath is a non smoking establishment. Smoking is only allowed in the garden. Should a guest smoke in the room a charge will be made to cover the cost of cleaning to remove the smell from drapes carpets and bedding a further charge covering the cost of a nights stay will be incurred if we are unable to let the room the next day. 

  • Llansabbath is clearly advertised as an adult only B&B.  Sorry but we do not accommodate children under 18 years of age and we have no capacity in rooms for extra beds/mattresses. Guests who book as adults and arrive with children under 18 years of age will respectfully be refused and not accommodated. They will be informed and it will be the booker's responsibility to find alternative accommodation. In these circumstances the booking shall in effect be treated as a 'no show' and the appropriate cancellation policies as detailed below will apply.

  • We do not accept 'stag' or 'hen' parties.

  • We regret that we cannot accommodate dogs due to family member allergies.

  • To secure any booking, valid credit/debit card details will be required.

  • Booking payments are taken approximately 7 days prior to the booked arrival date, or if booking is made less than 7 days before the arrival date then we will usually take these payments within 24 hours of the booking being made.

  • For bookings made via other Online Travel Agents (OTAs) (eg, Booking.com) the booking policies of the OTA in addition to our own apply and we will take payment for these bookings approximately 7 days prior to arrival date or within 24 hours if booking is made less than 7 days before arrival.

  • Payment methods accepted are: cash (£GBP), bank transfer, PayPal, Visa, Visa Electron, Mastercard, Maestro or American Express.

  • Cheques are not accepted.

  • We are a small, family run B&B and do not subscribe to any other OTA membership benefits, for example 'Genius Booker' early check-in or late check-out. All Policies/Conditions are as described here. 

Cancellation Policy/Conditions:

  • We are a small, rural business for whom cancellations can have a big impact, as rooms are seldom easily re-let. For this reason, and although we are sympathetic to the many possible reasons for cancellations, guests should understand that our policies and conditions are necessarily robust and are reminded that bookings made with Llansabbath Country Farmhouse B&B (formerly Llansabbath Country House B&B), verbal or written, form a legally binding contract and no exception to these policies and conditions will be made. It will be assumed that guests have read and understood these booking/modification/cancellation policies. For this reason we advise that guests ensure they are covered under a suitable and valid insurance policy of their own in the event of any unexpected costs such as cancellation fees.

  • If a booking is cancelled 7 nights or less before the original arrival date and we are unable to re-let the booked room(s), the accommodation cancelled will be charged in full. Visitors should arrange their own cancellation insurance.

  • If a booking is cancelled 7 nights or less before the original arrival date and we are able to re-let the booked room(s), any amounts paid toward that booking will be refunded minus any Fees incurred by ourselves for travel mangers, booking companies and card handlers.

  • If a booking is cancelled 8 nights or more before the original arrival date, any amounts paid towards that booking will be refunded in full.

  • In the event of a 'no show', i.e. guests not arriving before latest check-in on first day of booking and no cancellation notification having been received, any amounts paid in respect of that booking will not be refunded and any balance remaining payable for the entire original booking will be charged.

  • In the event of a booking reduction or modification on/after arrival (for example, guests departing prior to the date of departure of the original booking or a reduction in the number of originally booked rooms), any amounts paid in respect of that booking will not be refunded and any balance remaining payable for the entire original booking will be charged.

  • In the hopefully and extremely unlikely event of any unacceptable/disrespectful behaviour towards ourselves, other guests or staff or property, resulting in guests being reasonably asked to leave or having to be removed from the premises, the full cost of the original booking plus any damages caused or costs incurred will be charged and becomes payable immediately.

Refund Policy/Conditions:

  • Any refunds payable as a result of our Cancellations Policy/Conditions will be refunded as soon as is practical for us thereafter.

Data Policy:

  • Email addresses, usually provided when booking, are used to request reviews from our guests a short while after their stay. In particular, sites such as TripAdvisor.com, Booking.com and Freetobook.com use an automated system for this purpose, whereby guests who have recently stayed with us are contacted and asked to complete a short review and/or survey.  If you would prefer not to be contacted in this way, please let the booking site used or TripAdviser know of your preferences and relevant email addresses before your stay.  Thank you.

Call us now for Booking or info:   01873 840022

Email: bookings-llansabbathbnb@mail.com

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© 2019 Llansabbath Country Farmhouse B&B

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